Bright Star Auctions’ StellarSecurity guarantee gives you peace of mind when buying equipment at our auctions. What StellarSecurity Covers When you buy an item marked with StellarSecurity, you get a guarantee that the item matches our description and photos. This means: The equipment will work as we described The item's condition will match what we showed in our pictures and description Any issues we noted in the description or showed in pictures are not covered by this guarantee How It Works You must inspect the item within 5 business days of purchase You or someone you choose must look at the item in person The inspection must happen before the item leaves the seller's property or Bright Star's location If you find the item doesn't match our description, you'll get a complete refund including: • The hammer price (winning bid amount) • The buyer's premium • Any taxes you paid Making a Claim If you find an issue during your inspection, contact our customer service team right away at 574.825.0704. We're here to help make sure you're satisfied with your purchase. Important Notes This guarantee only applies while the item is still at its original location Once the item leaves the property, the guarantee ends Problems we already told you about in the description or showed in pictures are not covered You must complete your inspection within 5 business days of purchase This only applies to items with the StellarSecurity guarantee. We created StellarSecurity to give you confidence in your equipment purchases. If you have any questions about this guarantee, please reach out to our team.
Bright Star Auctions
- September 12, 2025 8:00 AM